EM 音乐隐私政策

概述

草泽(上海)文化艺术传播有限责任公司(以下简称 "EM")视用户信息安全与隐私保护为自己的"生命线"。我们秉承"一切以用户价值为依归"的理念,致力于提升信息处理透明度,增强您对信息管理的便捷性,保障您的信息及通信安全。

EM 严格遵守相关法律法规,遵循以下隐私保护原则,为您提供更加安全、可靠的服务:

  • 安全可靠:我们竭尽全力通过合理有效的信息安全技术及管理流程,防止您的信息泄露、损毁、丢失。
  • 自主选择:我们为您提供便利的信息管理选项,以便您做出合适的选择,管理您的个人信息。
  • 保护通信秘密:我们严格遵照法律法规,保护您的通信秘密,为您提供安全的通信服务。
  • 合理必要:为了向您和其他用户提供更好的服务,我们仅收集必要的信息。
  • 清晰透明:我们努力使用简明易懂的表述,向您介绍隐私政策,以便您清晰地了解我们的信息处理方式。
  • 将隐私保护融入产品设计:我们在产品或服务开发的各个环节,综合法律、产品、设计等多方因素,融入隐私保护的理念。

本《草泽(上海)文化艺术传播有限责任公司(EM)隐私政策》(以下简称"本政策")主要向您说明我们收集哪些信息、我们收集信息的用途、您所享有的权利等。希望您仔细阅读本政策,详细了解我们对信息的收集、使用方式,以便您更好地了解我们的产品或服务并作出适当的选择。

本政策将帮助您了解以下内容:

  1. 我们收集哪些必要信息
  2. 我们如何使用收集的信息
  3. 我们如何使用 Cookie 及相关技术
  4. 您分享的信息
  5. 您如何管理自己的信息
  6. 我们分享的信息
  7. 我们可能向您发送的信息
  8. 存储信息的地点和期限
  9. 信息安全
  10. 未成年人保护
  11. 适用范围
  12. 联系我们
  13. 变更

若您使用 EM 的产品或服务,即表示您认同我们在本政策中所述内容。如果您或您的监护人不同意本政策的任何内容,您应该立即停止使用。如您有问题,请联系我们。

第一部分 相关定义

个人信息:是指以电子或者其他方式记录的能够单独或者与其他信息结合识别自然人个人身份的各种信息,包括但不限于自然人的姓名、出生日期、身份证件号码、个人生物识别信息、住址、电话号码等。

个人敏感信息:是指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息。例如,个人敏感信息包括身份证件号码、个人生物识别信息、银行账号、通信内容、健康生理信息等。

设备:是指可用于访问 EM 服务的装置,例如台式计算机、笔记本电脑、平板电脑或智能手机等。

唯一设备标识符(专属 ID 或 UUID):是指由设备制造商编入到设备中的一串字符,可用于以独有方式标识相应设备(例如手机的 IMEI 号)。唯一设备标识符有多种用途,其中可在不能使用 cookies(例如在移动应用程序中)时用以提供广告。

Cookie:是一种可让网站服务器将数据存储于客户端或从客户端中读取数据的中立技术。Cookie 文件是存储了一些与用户访问网站有关信息的文件,格式为 .txt。Cookie 内容通常均经过加密。安全的 Cookie 技术会为用户在上网时提供更为便捷的服务。

IP 地址:每台上网的设备都会指定一个编号,称为互联网协议 (IP) 地址。这些编号通常都是根据地理区域指定的。IP 地址通常可用于识别设备连接至互联网时所在的位置。

GPS:Global Positioning System(全球定位系统)的简称。您使用的设备上的 GPS 信号接收器可以从 GPS 卫星收到信号并利用传来的信息计算您的位置。

WIFI:Wi-Fi 是一种允许电子设备连接到一个无线局域网(WLAN)的技术,即通常我们所说的无线网络。

基站:即公用移动通信基站,是无线电台站的一种形式,是指在一定的无线电覆盖区中,通过移动通信交换中心,与移动电话终端之间进行信息传递的无线电收发信电台。

TLS:TLS(Transport Layer Security)又称安全传输层协议,用于在两个通信应用程序之间提供保密性和数据完整性。

SSL:SSL(Secure Socket Layer)又称为安全套接层,是在传输通信协议(TCP/IP)上实现的一种安全协议。SSL 支持各种类型的网络,同时提供三种基本的安全服务,均通过使用公开密钥和对称密钥技术以达到信息保密的效果。

信息收集技术:我们在隐私政策中所述的"自动收集"包括以下方式:Cookie(曲奇档案)、Web beacon(网络信标)、Log files(日志文件)、ET Tag(实体标签)、JavaScript。

产品或服务:指草泽(上海)文化艺术传播有限责任公司(EM)旗下各平台或产品(包括 EM 音乐及其他 EM 提供的产品或服务)等网站、应用程序、客户端、服务及工具。

第二部分 隐私政策条款

一、我们收集哪些必要信息

我们根据合法、正当、必要的原则,仅收集实现产品功能所必要的信息。

您在使用我们产品或服务时主动提供的信息:

  • 您在注册或登录帐户时填写的信息。例如,您在使用微信或登录帐户时所填写的昵称、手机号码。
  • 您在使用产品或服务时上传的信息。例如,您在使用 EM 音乐时,上传的头像、分享的照片。
  • 您通过我们的客服或参加我们举办的活动时所提交的信息。例如,您参与我们线上活动时填写的调查问卷中可能包含您的姓名、电话、家庭地址等信息。

我们的部分服务可能需要您提供特定的个人敏感信息来实现特定功能。若您选择不提供该类信息,则可能无法正常使用服务中的特定功能,但不影响您使用服务中的其他功能。若您主动提供您的个人敏感信息,即表示您同意我们按本政策所述目的和方式来处理您的个人敏感信息。

我们在您使用产品或服务时获取的信息:

  • 日志信息:当您使用我们的产品或服务时,我们可能会自动收集相关信息并存储为服务日志信息。
  • 设备信息:例如设备型号、操作系统版本、唯一设备标识符、电池、信号强度等信息。
  • 软件信息:例如软件的版本号、浏览器类型。为确保操作环境的安全或提供服务所需,我们会收集有关您使用的移动应用和其他软件的信息。
  • IP 地址。
  • 服务日志信息:例如您在使用我们产品或服务时搜索、查看的信息、服务故障信息、引荐网址等信息。
  • 通讯日志信息:例如您在使用我们产品或服务时曾经通讯的账户、通讯时间和时长。
  • 位置信息:当您使用与位置有关的服务时,我们可能会记录您设备所在的位置信息,以便为您提供相关服务。我们可能会通过 IP 地址、GPS、WiFi 或基站等途径获取您的地理位置信息。
  • 其他相关信息:为了帮助您更好地使用我们的产品或服务,我们会收集相关信息。例如,我们收集的好友列表、歌单列表信息、声纹特征值信息。如您选择开启导入通讯录功能,我们可能对您联系人的姓名和电话号码进行加密,并仅收集加密后的信息。

其他用户分享的信息中含有您的信息:例如,其他用户发布的照片或分享的视频中可能包含您的信息。

从第三方合作伙伴获取的信息:我们可能会获得您在使用第三方合作伙伴产品或服务时所产生或分享的信息。请您仔细阅读第三方合作伙伴服务的用户协议或隐私政策。

二、我们如何使用收集的信息

我们严格遵守法律法规的规定及与用户的约定,将收集的信息用于以下用途。若我们超出以下用途使用您的信息,我们将再次向您进行说明,并征得您的同意。

  • 向您提供服务。
  • 满足您的个性化需求。例如,语言设定、位置设定、个性化的帮助服务。
  • 产品开发和服务优化。例如,当我们的系统发生故障时,我们会记录和分析系统故障时产生的信息,优化我们的服务。
  • 安全保障。例如,我们会将您的信息用于身份验证、安全防范、反诈骗监测、存档备份、客户的安全服务等用途。
  • 向您推荐您可能感兴趣的广告、资讯等。
  • 评估、改善我们的广告投放和其他促销及推广活动的效果。
  • 管理软件。例如,进行软件认证、软件升级等。
  • 邀请您参与有关我们服务的调查。

为了让您有更好的体验、改善我们的服务或经您同意的其他用途,在符合相关法律法规的前提下,我们可能将通过某些服务所收集的信息用于我们的其他服务。为了确保服务的安全,帮助我们更好地了解我们应用程序的运行情况,我们可能记录相关信息。我们不会将我们存储在分析软件中的信息与您在应用程序中提供的个人身份信息相结合。

三、我们如何使用 Cookie 及相关技术

我们或我们的第三方合作伙伴,可能通过放置安全的 Cookie 及相关技术收集您的信息,目的是为您提供更个性化的用户体验和服务。我们会严格要求第三方合作伙伴遵守本政策的相关规定。您也可以通过浏览器设置管理 Cookie。但请注意,如果停用 Cookie,您可能无法享受最佳的服务体验,某些服务也可能无法正常使用。

四、您分享的信息

您可以通过我们的服务与您的好友、家人及其他用户分享您的相关信息。请注意,这其中可能包含您的个人身份信息、个人财产信息等敏感信息。请您谨慎考虑披露您的相关个人敏感信息。您可通过我们服务中的隐私设置来控制您分享信息的范围,也可通过服务中的设置或我们提供的指引删除您公开分享的信息。但请您注意,这些信息仍可能由其他用户或不受我们控制的非关联第三方独立地保存。

五、您如何管理自己的信息

您可以在使用我们服务的过程中,访问、修改和删除您提供的注册信息和其他个人信息,也可按照通知指引与我们联系。您访问、修改和删除个人信息的范围和方式将取决于您使用的具体服务。我们将按照本政策所述,仅为实现我们产品或服务的功能,收集、使用您的信息。如您发现我们违反法律法规的规定或者双方的约定收集、使用您的个人信息,您可以要求我们删除。如您发现我们收集、存储的您的个人信息有错误的,您也可以要求我们更正。请通过本政策列明的联系方式与我们联系。在您访问、修改和删除相关信息时,我们可能会要求您进行身份验证,以保障帐号的安全。

六、我们分享的信息

我们遵照法律法规的规定,对信息的分享进行严格的限制,例如:

  • 经您事先同意,我们可能与第三方分享您的个人信息;
  • 仅为实现外部处理的目的,我们可能会与第三方合作伙伴分享您的个人信息,让他们按照我们的说明、隐私政策以及其他相关的保密和安全措施来为我们处理上述信息;
  • 如我们与上述第三方分享您的信息,我们将会采用加密、匿名化处理等手段保障您的信息安全;
  • 随着我们业务的持续发展,当发生合并、收购、资产转让等交易导致向第三方分享您的个人信息时,我们将通过推送通知、公告等形式告知您;
  • 我们会将所收集到的信息用于大数据分析;
  • 我们可能对外公开并与我们的合作伙伴分享经统计加工后不含身份识别内容的信息。

我们可能基于以下目的披露您的个人信息:遵守适用的法律法规等有关规定;遵守法院判决、裁定或其他法律程序的规定;遵守相关政府机关或其他法定授权组织的要求;为执行相关服务协议或本政策、维护社会公共利益,为保护我们的客户、我们或我们的关联公司、其他用户或雇员的人身财产安全或其他合法权益合理且必要的用途。

七、我们可能向您发送的信息

信息推送:您在使用我们的服务时,我们可能向您发送电子邮件、短信、资讯或推送通知。您可以按照我们的相关提示,在设备上选择取消订阅。

与服务有关的公告:我们可能在必要时向您发出与服务有关的公告。您可能无法取消这些与服务有关、性质不属于广告的公告。

八、存储信息的地点和期限

存储信息的地点:我们遵守法律法规的规定,将境内收集的用户个人信息存储于境内。

存储信息的期限:一般而言,我们仅为实现目的所必需的最短时间保留您的个人信息。但在下列情况下,我们有可能因需符合法律法规要求,更改个人信息的存储时间:为遵守适用的法律法规等有关规定;为遵守法院判决、裁定或其他法律程序的规定;为遵守相关政府机关或法定授权组织的要求;为执行相关服务协议或本政策、维护社会公共利益等。当我们的产品或服务发生停止运营的情形时,我们将采取例如推送通知、公告等形式通知您,并在合理的期限内删除或匿名化处理您的个人信息。

九、信息安全

我们为您的信息提供相应的安全保障,以防止信息的丢失、不当使用、未经授权访问或披露。我们严格遵守法律法规保护用户的通信秘密。我们将在合理的安全水平内使用各种安全保护措施以保障信息的安全。例如,我们使用加密技术(例如 TLS、SSL)、匿名化处理等手段来保护您的个人信息。我们建立专门的管理制度、流程和组织确保信息安全。若发生个人信息泄露等安全事件,我们会启动应急预案,阻止安全事件扩大,并以推送通知、公告等形式告知您。

十、未成年人保护

我们非常重视对未成年人个人信息的保护。根据相关法律法规的规定,若您是 18 周岁以下的未成年人,在使用 EM 的产品或服务前,应事先取得您的家长或法定监护人的同意。若您是未成年人的监护人,当您对您所监护的未成年人的个人信息有相关疑问时,请通过第十二部分中的联系方式与我们联系。

十一、适用范围

我们的所有产品或服务均适用本政策。但某些产品或服务可能会有其特定的隐私指引/声明,该特定隐私指引/声明更具体地说明我们在该服务中如何处理您的信息。如本政策与特定服务的隐私指引/声明有不一致之处,请以该特定隐私指引/声明为准。请您注意,本政策不适用由其他公司或个人提供的产品或服务。如果您使用该等第三方的产品或服务,须受该第三方的隐私政策(而非本政策)约束,您需要仔细阅读其政策内容。

十二、联系我们

如您对本政策或其他相关事宜有疑问,您也可以将您的问题发送至 supports@evolutionmusic.cn,我们将尽快审核所涉问题,并在验证您的用户身份后的三十天内予以回复。

十三、变更

我们可能适时修订本政策内容。如该等变更会导致您在本政策项下权利的实质减损,我们将在变更生效前,通过在页面显著位置提示、向您发送电子邮件等方式通知您。在该种情况下,若您继续使用我们的产品或服务,即表示您同意受经修订后的政策内容约束。

最近更新日期:2019 年 1 月 5 日

EM Music Privacy Policy

Overview

Caoze (Shanghai) Culture & Art Communication Co., Ltd. (hereinafter referred to as "EM") regards user information security and privacy protection as its "lifeline." We adhere to the philosophy of "user value above all" and are committed to improving information processing transparency, enhancing your convenience in information management, and protecting your information and communication security.

EM strictly complies with relevant laws and regulations and follows the following privacy protection principles to provide you with safer and more reliable services:

  • Secure and Reliable: We make every effort through reasonable and effective information security technologies and management processes to prevent your information from being leaked, damaged, or lost.
  • Autonomous Choice: We provide convenient information management options so you can make appropriate choices and manage your personal information.
  • Protecting Communication Privacy: We strictly follow laws and regulations to protect your communication privacy and provide secure communication services.
  • Reasonable and Necessary: To provide better services to you and other users, we only collect necessary information.
  • Clear and Transparent: We strive to use clear and understandable language to introduce our privacy policy so you can clearly understand our information processing methods.
  • Privacy by Design: We integrate privacy protection concepts into all stages of product or service development, considering legal, product, and design factors.

This "Caoze (Shanghai) Culture & Art Communication Co., Ltd. (EM) Privacy Policy" (hereinafter "this Policy") mainly explains what information we collect, how we use it, and your rights. We hope you read this Policy carefully to understand how we collect and use information, so you can better understand our products or services and make appropriate choices.

This Policy will help you understand the following:

  1. What necessary information we collect
  2. How we use the collected information
  3. How we use Cookies and related technologies
  4. Information you share
  5. How you manage your information
  6. Information we share
  7. Information we may send you
  8. Location and duration of information storage
  9. Information security
  10. Protection of minors
  11. Scope of application
  12. Contact us
  13. Changes

If you use EM's products or services, you agree with the content described in this Policy. If you or your guardian do not agree with any content of this Policy, you should stop using it immediately. If you have questions, please contact us.

Part One: Related Definitions

Personal Information: Refers to various information recorded electronically or by other means that can independently or in combination with other information identify a natural person's identity, including but not limited to name, date of birth, ID number, biometric information, address, phone number, etc.

Sensitive Personal Information: Refers to personal information that, if leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. For example, sensitive personal information includes ID numbers, biometric information, bank account numbers, communication content, health information, etc.

Device: Refers to devices that can be used to access EM services, such as desktop computers, laptops, tablets, or smartphones.

Unique Device Identifier (UDID or UUID): A string of characters programmed into the device by the manufacturer that can uniquely identify the device (e.g., a phone's IMEI number).

Cookie: A neutral technology that allows web servers to store data on or read data from the client. Cookie files store information related to user website visits in .txt format, typically encrypted.

IP Address: Each internet-connected device is assigned a number called an Internet Protocol (IP) address, usually assigned by geographic region. IP addresses can typically identify the location of a device when connected to the internet.

GPS: Abbreviation for Global Positioning System. The GPS signal receiver on your device can receive signals from GPS satellites and use the information to calculate your location.

WiFi: A technology that allows electronic devices to connect to a wireless local area network (WLAN), commonly known as wireless network.

Base Station: A form of radio station in public mobile communication that transmits information between mobile communication switching centers and mobile phone terminals within a certain radio coverage area.

TLS: Transport Layer Security, used to provide confidentiality and data integrity between two communicating applications.

SSL: Secure Socket Layer, a security protocol implemented over TCP/IP that supports various network types and provides three basic security services using public key and symmetric key technologies.

Information Collection Technologies: "Automatic collection" described in our Privacy Policy includes: Cookie, Web beacon, Log files, ET Tag, and JavaScript.

Products or Services: Refers to platforms or products under Caoze (Shanghai) Culture & Art Communication Co., Ltd. (EM), including EM Music and other products or services provided by EM, such as websites, applications, clients, services, and tools.

Part Two: Privacy Policy Terms

1. What Necessary Information We Collect

We follow the principles of legality, propriety, and necessity, collecting only information necessary for product functionality.

Information you actively provide when using our products or services:

  • Information you fill in when registering or logging in, such as nickname and phone number when using WeChat or logging in.
  • Information you upload when using products or services, such as avatars and shared photos when using EM Music.
  • Information you submit through customer service or when participating in our events, such as survey responses that may include your name, phone, and home address.

Some services may require you to provide specific sensitive personal information for certain features. If you choose not to provide such information, you may not be able to use those specific features, but other features remain available. By providing sensitive personal information, you agree to our processing as described in this Policy.

Information we obtain when you use products or services:

  • Log information: Automatically collected and stored as service logs when you use our products or services.
  • Device information: Device model, OS version, unique device identifier, battery, signal strength, etc.
  • Software information: Software version, browser type. We collect information about your mobile apps and other software to ensure operational security or provide services.
  • IP address.
  • Service log information: Search and viewing information, service failure information, referral URLs, etc.
  • Communication log information: Accounts communicated with, communication time and duration.
  • Location information: When using location-related services, we may record your device's location through IP address, GPS, WiFi, or base stations.
  • Other related information: Friends list, playlist information, voiceprint feature values. If you enable contact import, we may encrypt your contacts' names and phone numbers and only collect encrypted information.

Information from other users' shares containing your information: For example, photos or videos shared by other users may contain your information.

Information obtained from third-party partners: We may obtain information generated or shared when you use third-party partner products or services. Please carefully read their user agreements or privacy policies.

2. How We Use Collected Information

We strictly comply with laws and regulations and use collected information for the following purposes. If we exceed these purposes, we will explain again and obtain your consent.

  • Providing services to you.
  • Meeting your personalized needs, such as language settings, location settings, and personalized help services.
  • Product development and service optimization, such as recording and analyzing system failure information to improve services.
  • Security assurance, such as identity verification, security protection, anti-fraud monitoring, archival backup, and customer security services.
  • Recommending advertisements and information that may interest you.
  • Evaluating and improving the effectiveness of advertising and promotional activities.
  • Software management, such as authentication and upgrades.
  • Inviting you to participate in service-related surveys.

To provide better experience and improve services, or for other purposes with your consent, we may use information collected through certain services for other services, in compliance with applicable laws. To ensure service security and understand application performance, we may record related information such as usage frequency, failure information, overall usage, performance data, and application source. We will not combine information stored in analytics software with personally identifiable information you provide in the application.

3. How We Use Cookies and Related Technologies

We or our third-party partners may collect your information through secure Cookies and related technologies to provide more personalized user experience and services. We strictly require third-party partners to comply with this Policy. You can also manage Cookies through browser settings. Please note that disabling Cookies may prevent you from enjoying the best service experience, and some services may not function properly.

4. Information You Share

You can share your information with friends, family, and other users through our services. Please note that this may include sensitive information such as personal identity and property information. Please carefully consider disclosing sensitive personal information. You can control the scope of shared information through privacy settings, and delete publicly shared information through service settings or our guides. However, such information may still be independently saved by other users or non-affiliated third parties beyond our control.

5. How You Manage Your Information

You can access, modify, and delete your registration information and other personal information during use, or contact us per notification guidelines. The scope and method depend on the specific service you use. We collect and use your information only to fulfill product or service functions as described in this Policy. If you find we violate laws, regulations, or agreements in collecting or using your personal information, you can request deletion. If you find errors in your stored personal information, you can request correction. Please contact us through the methods listed in this Policy. When accessing, modifying, or deleting information, we may require identity verification to protect account security.

6. Information We Share

We strictly limit information sharing in accordance with laws and regulations, for example:

  • With your prior consent, we may share your personal information with third parties;
  • For external processing purposes, we may share with third-party partners (service providers, contractors, agents, advertising partners, app developers, etc.) who process information per our instructions, privacy policies, and confidentiality/security measures;
  • When sharing with third parties, we use encryption and anonymization to protect your information security;
  • As our business develops, when mergers, acquisitions, or asset transfers lead to sharing your personal information with third parties, we will notify you through push notifications or announcements;
  • We use collected information for big data analysis, such as city heat maps or industry insight reports that do not contain personal information;
  • We may publicly share statistically processed information without identity content with partners.

We may disclose your personal information for the following purposes: complying with applicable laws and regulations; complying with court judgments, rulings, or other legal procedures; complying with requirements from government agencies or legally authorized organizations; for executing service agreements or this Policy, maintaining public interest, and protecting the personal and property safety of our customers, affiliated companies, other users, or employees.

7. Information We May Send You

Information push: When using our services, we may send you emails, SMS, news, or push notifications. You can choose to unsubscribe on your device per our prompts.

Service-related announcements: We may send service-related announcements when necessary (e.g., when suspending a service for system maintenance). You may not be able to cancel these non-advertising service announcements.

8. Location and Duration of Information Storage

Storage location: We comply with laws and regulations and store user personal information collected within China domestically.

Storage duration: Generally, we retain your personal information only for the minimum time necessary to achieve the purpose. However, we may change the storage time to comply with legal requirements. When our products or services cease operation, we will notify you through push notifications or announcements and delete or anonymize your personal information within a reasonable period.

9. Information Security

We provide corresponding security safeguards for your information to prevent loss, misuse, unauthorized access, or disclosure. We strictly comply with laws protecting user communication privacy. We use various security measures within reasonable security levels, such as encryption (TLS, SSL) and anonymization. We have established dedicated management systems, processes, and organizations to ensure information security. In the event of personal information leaks, we will activate emergency plans, prevent escalation, and notify you through push notifications or announcements.

10. Protection of Minors

We attach great importance to protecting minors' personal information. According to relevant laws and regulations, if you are a minor under 18, you should obtain prior consent from your parent or legal guardian before using EM's products or services. If you are a minor's guardian and have questions about the minor's personal information, please contact us through the methods in Part 12.

11. Scope of Application

This Policy applies to all our products or services. However, some products or services may have their own specific privacy guidelines/declarations that more specifically describe how we handle your information. If there are inconsistencies, the specific privacy guidelines/declarations shall prevail. Please note that this Policy does not apply to products or services provided by other companies or individuals. If you use such third-party products or services, you are subject to the third party's privacy policy (not this Policy).

12. Contact Us

If you have questions about this Policy or other related matters, you can send your questions to supports@evolutionmusic.cn. We will review the issues as soon as possible and respond within thirty days after verifying your user identity.

13. Changes

We may revise this Policy from time to time. If changes materially diminish your rights under this Policy, we will notify you before the changes take effect through prominent page notices, emails, etc. If you continue to use our products or services after such notification, you agree to be bound by the revised Policy.

Last updated: January 5, 2019